Carrier and tracking information for shipping to Amazon FBA

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Amazon have have updated their policy regarding carrier and tracking information when shipping to Amazon FBA warehouses. From the 1st of November 2021, FBA sellers will be required to enter the carrier name and tracking numbers (if your carrier provides them) when you create a non-partnered carrier shipment.


You’ll need to submit carrier and tracking information before shipment is received at a fulfilment centre. This change does not apply if you use the Amazon Partnered Carrier programme or Amazon Global Logistics, because Amazon generate the carrier and tracking information for you.

This change will impact all sellers that use Amazon FBA that don’t use an Amazon Partnered Carrier partner to ship your goods. It’s critical to get this right as November is the time your Black Friday and Christmas stock is likely to arrive and delays could seriously impact your business. The dates you need your stock delivered to Amazon by are:

  • Black Friday week: November 5, 2021
  • Winter holidays: December 11, 2021

Carrier and tracking information helps Amazon to avoid delays in receiving. In addition, when In-Stock Head Start is active, your out-of-stock products can be made available for sale, because Amazon will have real-time tracking for in-transit shipments. For faster receiving times, ensure that the tracking IDs for parcel shipments are mapped to the correct FBA box ID label on each box.

You can provide tracking information on the Track shipment tab of the Summary page in your shipment workflow. You can also provide the information via Amazon Marketplace Web Services.

For parcel shipments, tracking IDs will be required for every box. For less-than-truckload and full-truckload shipments, a freight progressive number (PRO) will be required for every shipment. To learn more, go to Track your shipment (Shipping Queue).

Amazon will measure the missing tracking information defect rate for each shipment.

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