Royal Mail Amazon SFP response with collection time offer

Share The Knowledge

There is little doubt that there is a Royal Mail Amazon SFP (Seller Fulfilled Prime) problem that needed solving, and Royal Mail have responded by offering Amazon merchants later pick up times.

Royal Mail Amazon SFP issues

Currently, most small retailers have a mid afternoon collection from Royal Mail and no collection on weekend days. This creates a problem for SFP sellers due to two new Amazon requirements kicking in on the 30th of June:

  • Starting June 30, 2021, the order cut-off time for Prime orders will be set to 16:00 (Mon-Fri), which means your daily collection time will need to be 16:30 or after.
  • You will also be required to fulfil Prime orders on at least one day of the weekend and have a collection on that day.

Royal Mail don’t want to lose your business and so they are offering later collection times and weekend collections to assist Amazon SFP sellers.

Change of Collection Time and Weekend Collection Requests

If you would like to change your collection time for Royal Mail Amazon SFP compliant collections, you need to contact your account Manager or submit a request to Royal Mail. For weekend collections submit an additional request. They do say that they can’t guarantee all requests will be granted, however will do their best to accommodate requests where they can. You need to confirm your collection changes by this coming Friday, the 4th of June 2021, to ensure you are ready for the end of the month.

There may be additional charges for a timed collection and for weekend collections depending on your account status with Royal Mail.

As one of the benefits of having a Royal Mail account, you may qualify for free weekday collections if you spend over £16,500 a year on postage (£60-£70 per working week day).

Standard Royal Mail Business collections prices


Collection Type

Price per annum (exc. VAT)

Time of collection

Weekday collection Allocated by Royal Mail
Timed weekday collection £1,840 Chosen by you
Saturday collection £246 Allocated by Royal Mail
Timed Saturday collection £492 Chosen by you

Royal Mail Business collections prices with £16,500/year spend

Collection Type

Price per annum (exc. VAT)

Time of collection

Weekday collection FREE Mutually agreed by Royal Mail and you
Single collection £14.58 (one-off fee, exc. VAT) Allocated by Royal Mail

Tagged with:

Similar Posts